International Medical Assistance

International Medical Assistance

Healix provides a comprehensive, integrated, global assistance offering to support the medical, security and travel assistance needs of business travellers, expatriates and local nationals wherever they may be located globally.  The service, available 24/7, provides a single point of contact to gain immediate access to expertise, advice and help on the ground.


Healix's Medical Assistance service provides immediate access to critical care nurses and doctors who provide a comprehensive range of medical assistance services, including:


  • General medical advice
  • Vaccination and travel health advice
  • Arrangement of International medical appointments and referrals
  • Medical second opinions
  • Management of international medical cases
  • Emergency medical evacuation and repatriation

All calls are answered directly by critical care nurses, who are supported by a team of doctors and specialist consultants.  All are highly experienced experts in international healthcare delivery and aviation medicine. Our medical team is supported by an extensive network of over 22,000 primary and secondary healthcare facilities globally.


Last year we received 450,000 requests for medical assistance from every corner of the globe.  We managed 35,000 acute in-patient medical cases in over 160 different countries for our clients, and conducted over 2,200 aero-medical evacuations from over 110 different countries.